Real-Time Alert Notifications For Your Fleet

CT Mobility’s alert system works across all mobility models - from carsharing and e-scooter fleets to daily car rentals and subscriptions.

Operators choose which team members receive each type of alert. Notifications can be delivered through Telegram, email, SMS, push, or directly inside the admin panel. This ensures security, operational, and customer issues are handled instantly.

Why alerts matter in shared mobility

In fast-moving mobility services - whether it’s a 15-minute scooter ride, a day-long van rental, or a monthly car subscription - alerts ensure your fleet stays safe, compliant, and profitable.

What they bring to your business:

🔒 Security: prevent theft, fraud, and zone misuse

⚡ Operational control: track towing, breakdowns, fuel drain, offline vehicles

🛠️ Maintenance: monitor errors, batteries, RPM, wear

🧑‍🤝‍🧑 Customer experience: handle sign-ups, reports, reservations, and payments faster

How it works

1. Assign alerts per employee
Admin Panel → Users → Edit user → Alarm notifications
Select which alerts each employee should get.

2. Choose delivery channels

• Telegram
• Admin panel
• Email
• Push notifications
• SMS

So your operations team receives towing alerts on Telegram, risk managers get fraud events by email, and support staff see new-customer registrations right in the panel

Alerts across all fleet types

CT Mobility supports cars, vans, scooters, mopeds, e-bikes, and bicycles - whether they’re booked per minute, per hour, per day, or by subscription.

Security & misuse

• Ignition on / door open while not rented
• Vehicle being towed (moved without ignition)
• Out-of-zone use or drop-off
• Rental completed in restricted area
• Speeding / RPM too high
• Fraud attempts (device change, failed sobriety check, refusal threshold exceeded)

Operations & fleet health

• Low battery, fuel drain, or refueling
• Vehicle offline
• Idle during booking, rental, parking, or inspection
• Handbrake engaged while moving
• Hood open / compartments accessed

Customer & rental events

• New customer registered
• Long-term rental reservation confirmed
• Subscription/plan-based rental started or ended
• Ride ended with a rate pack
• Automatic refunds applied
• Young driver detected (below configured minimum)
• Problem reported in the app
• Car inspection result flagged

Micromobility-specific

• Scooter tipped over / recovered
• Illegal movement
• Electric scooter error
• No per-minute rate configured (tariff misconfig)

Why it’s powerful for rentals

For car rentals from 1 day or longer:

✅ Get notified when a rental starts or ends outside your defined home zone

✅ Monitor fuel and mileage usage to prevent disputes

✅ Detect suspicious activity (ignition without rental, unauthorized driver login)

✅ Automate back-office tasks like inspection reports and auto-refunds

For subscriptions and corporate rentals:

✅ Receive alerts when clients start rides under certain tariff plans

✅ Track overdue returns or idle assets

✅ Flag high-risk drivers (fraud markers, sobriety test fails)

Best practices

Separate alerts by business model - free-floating fleets vs. daily rentals vs. subscriptions.‍

Match channels to urgency - SMS/Telegram for towing or theft, email for accounting events.

‍Adjust thresholds - e.g., towing distance, fuel % changes, battery level.

‍Turn alerts into workflows - e.g., low battery → auto-create Task for field ops.

💡Example scenarios

• Car rental (1+ day): “Fuel drain −20%” alert → Ops investigates potential misuse.
• Subscription fleet: “Rent ended in restricted area” → support contacts client, applies fee.
• Free-floating scooters: “Laid on ground” alert → technician dispatched.
• Corporate rental: “New customer under age limit” → risk team blocks account automatically.

Why it matters

Whether you run short trips on scooters, daily rentals of cars, or long-term subscriptions for vans, CT Mobility’s alert system keeps your team in control. With configurable alerts, flexible delivery channels, and automation-ready workflows, you can secure your assets, reduce fraud, and deliver a seamless customer experience across any mobility model.