AI Scooter and Bike Sharing Software: Ask Your Micromobility Fleet

Two ways to ask your scooter, e-bike and moped fleet

In the control panel. The AI Data Assistant answers questions about your data in plain language: rides, revenue, vehicles and usage, without building a report or writing SQL.

In ChatGPT, Claude and other MCP clients. Ask your fleet is the MCP server built into the platform. Add your installation address + /mcp in your AI client, sign in with your own employee login and ask about vehicles, rides, riders, payments, fines, zones, tariffs, technician tasks and alarms. Changes run only when you allow and confirm them.

What micromobility operators ask, by role

• Operations: “Which scooters have open alarms right now?” “Which e-bikes had no rides in the last 48 hours?” “How many rides ended outside the allowed zones this week, by zone?” “What tasks does each technician have open today?”
• Finance: “Which riders have failed or overdue payments this week?” “Revenue by tariff and by pass last month compared with the month before.”
• Customer support: “Show this rider’s last five rides with start and end zones.” “Why was this rider charged for ending the ride outside the zone?”
• City and site reporting: “Rides per zone and per hour in October.” “How many rides started in the campus zone on weekdays?”

Good questions name a period, a zone or a vehicle group, and a result you can check. The AI can only see and do what your login is allowed to.

Both assistants work with the areas the platform covers: vehicles and their status, rides and trip history, riders and their accounts, payments and passes, fines, zones and tariffs, technician tasks, alarms and statistics. They answer from what is recorded in your installation: if something is not recorded there, there is nothing to answer from, so check figures before they affect money or people.

Operator console · demo data

The fleet data the AI assistant answers from

ZonesFleet overview

Zones. Rent-end zones, drive zones, restricted zones and an airport parking zone drawn on the map. Customers see the available cars around them in the app.

Fleet overview. Utilisation, active rentals, revenue in AED and the cars that need attention: the figures the assistant reads when you ask about your fleet. Technicians get a prioritised task list.

×

E-scooters, e-bikes and mopeds on one platform

The same platform, and the same AI layer, serve every micromobility vehicle type. Riders unlock e-scooters and bikes with a QR code; for moped sharing, riders verify their driving licence in the app and start the moped keyless. Vehicles connect through IoT modules from the brands listed on the integrations page.

More on e-scooter sharing software and bike and e-bike sharing software. Running cars as well? See the AI car sharing platform.

Rules that run without asking: automation, not AI

• Drive zones: a rider who leaves the drive zone gets a push notification, support sees an alert, and the motor of a scooter can be blocked automatically.
• Speed-limited zones: a lower speed for scooters in busy pedestrian areas.
• Rent-end and no-parking zones: where a ride may end, with bonuses or extra charges to steer parking.
• Radar: when no vehicle is nearby, the app keeps searching, notifies the rider and can book a vehicle automatically.
• Alerts become tasks: alerts can be turned into tasks for your field team automatically.

These are rules you configure in the platform. Read more about geofencing in shared mobility.

What AI does, what rules do and what CT Mobility has

When a vendor talks about AI in micromobility, ask which of these jobs is a model, which is a rule, and who confirms the result.

What the AI does not do

• It does not move scooters or bikes, and it does not set prices. Your team plans rebalancing from where rides start and end; tariffs and discounts are rules you set.
• It does not use cameras. Sidewalk riding and parking are steered with zones, speed limits and rent-end rules.
• It does not send commands or change data without your confirmation, and only if the employee allowed changes when connecting.
• It does not replace your field team: it answers questions and prepares the tasks you ask for.

Security and permissions

• Your login, your rights. The AI works as the signed-in employee and sees and does only what that employee may see and do.
• Read-only by default. Changes and commands need your permission when you connect and your confirmation each time; commands such as unlocking a car also record a reason.
• Audit log. Every call is recorded: who, when, which tool, the arguments with secrets masked, and the result.
• No copying in the background. The MCP server runs inside your CT Mobility installation and does not copy your database or send data anywhere on its own. The AI receives only the data needed to answer, within the employee’s permissions, under your AI provider’s terms. You choose the provider.

Availability

The AI Data Assistant is part of the control panel. Ask your fleet is available to connect on request: we enable the MCP server per CT Mobility installation. Book a demo to see both on our demo fleet, and ask us about connecting yours.

Launching in the UAE? See e-scooter and bike sharing software for the UAE. Evaluating MCP for your team? Read the guide MCP for car sharing, rental and scooter operators, and a worked example of a tariff change through ChatGPT with a preview and confirmation.

CT Mobility Solutions F.Z.C. · E-Commerce Hub BC-8, Ajman Free Zone C1 Building, Ajman Free Zone, Ajman, United Arab Emirates

Frequently asked questions